Shipping policy

Shipping Policy

Coues Freak

Thank you for shopping with Coues Freak. This shipping policy outlines how and when your order will be shipped.

Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email once your order has shipped.

Processing times may be extended during high-volume periods, sales, or holidays.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery Estimates

Delivery times are estimates and begin once your order has shipped, not when it is placed. Delivery times may vary depending on your location, selected shipping method, and carrier performance. Coues Freak is not responsible for delays caused by the shipping carrier.

Shipping Locations

We currently ship to:

• United States

We do not ship to P.O. boxes or APO/FPO addresses at this time.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. Coues Freak is not responsible for orders shipped to incorrect addresses provided by the customer. Additional shipping fees may apply to reship returned packages.

Lost, Stolen, or Delayed Packages

Coues Freak is not responsible for lost, stolen, or delayed packages once the order has been handed over to the shipping carrier. If your package is marked as delivered but not received, please contact the carrier directly.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 7 days of delivery with:

• Your order number

• Photos of the damaged item and packaging

We will review and resolve the issue in accordance with Shopify guidelines.

Contact Us

For questions regarding shipping or your order, please contact us at:
[couesfreaks@gmail.com]